Bad service in Luxembourg; it’s not just me!

*Humph. The pictures are missing*

I was pleased when my visitors recognised the “lack of warmth” one feels from Luxembourg’s retailers, particularly in Luxembourg Ville. It simply boggles the mind how rude they can be, not to mention their antiquated opening hours (like the bakery that closes at lunch time every day – I just don’t get it).

There was an editorial article in the local English language paper, the 352 (Lux’s country code) back in January which summed it up pretty well (top article on the left).

Then in this week’s issue there was a letter from an irate shopper, so I just had to blog it immediately. For some reason, I feel vindicated when I read these articles and letters. Our weekend visitor was surprised to discover that it wasn’t just me that felt this way (I can be pretty intolerant at times and like to rant from time to time).

Will they ever change? I’ve been here almost 6 years and it has got no better.

And don’t get me started on the roundabouts and drivers!


  1. I visited Luxembourg in 2005 and hated every rain-soaked minute of it! I know what you are saying about the retailers: I wasn’t particularly impressed either. I believe the main culprit, however, were the shop keepers from northern France. What absolutely horrid people! 6 years? You must have the patience of a saint.

    (Incidentally, if you’re talking about the same bakery (the one that bakes gluten-free bread), I had a really bad experience there, too. I was speaking in French to a woman behind the counter when an older woman–a “native” Luxembourger pushed her way past me and the woman behind the counter waited on her instead!).